Last updated: 27 October 2026
Who operates this store
Mema’s Grocer is operated by GL COMMERCE SDN. BHD.
Registration number: 202301038798 (1532718-X).
Business address: Unit G-02, Ground Floor, Hijauan Aster Sri Petaling, No. 111, Jalan 2/149, Taman Salak Selatan, 57000 Kuala Lumpur, Wilayah Persekutuan, Malaysia.
Registered address: 32 Lorong Angsa, Taman Berkeley, 41150 Klang, Selangor, Malaysia.
Please use our Contact page for enquiries. These addresses are not confirmed returns or collection points; please contact us before sending goods or visiting for collection.
Products, prices and payment
Prices are shown in Malaysian Ringgit (MYR). Your selected product, variant, quantity, discounts and applicable delivery charges are shown at checkout. Product availability may change; we will contact you about an unavailable item and will not make an unapproved substitution or additional charge.
Produce naturally varies in size, shape and colour. Descriptions and stated quantities remain applicable, and natural variation does not excuse unsafe, rotten or materially misdescribed goods.
Payment must be completed before groceries are dropped off. Please provide accurate contact and delivery details so we can fulfil your order and reach you about any issue.
Delivery and collection
We serve Selangor, Kuala Lumpur and Putrajaya only. There is no minimum order. Home delivery fees use the product subtotal after discounts, excluding delivery charges: below RM50 — RM10; RM50–RM79.99 — RM5; RM80 or above — free.
Delivery timing depends on your zone and route, from normally 1–2 days in central areas to up to 7 days on weekly routes or 14 days on fortnightly routes. Please read our delivery and collection guide for the midnight cutoff, zone information and collection arrangements. Condo collection points remain subject to availability; locations marked as placeholders are not available for checkout collection.
Claims, substitutions and cancellations
Our freshness, refunds, substitutions and cancellations policy explains reporting an issue, response and refund targets, approval of alternatives, and cancellation before preparation.
Privacy
Our Privacy Policy explains how personal information is handled.
Consumer rights and changes
Nothing in these terms or linked policies excludes or limits rights available under applicable Malaysian consumer law. These terms are governed by Malaysian law, without limiting access to remedies or forums available under applicable law.
We may update these terms for future orders and will show the revised date. Changes will not retrospectively remove rights relating to orders already placed.